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Privacy Policy

Karin Holley ("I", "me", "my") operates the website located at https://karin-holley.com. This Privacy Policy explains how I collect, use, disclose, and protect the personal data you provide when you interact with my website.

I am committed to protecting your privacy and handling your personal data in a transparent and secure manner. This policy outlines my practices in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

  1. Data Controller

The data controller responsible for your personal data collected through this website is:

Karin Holley Email: coaching@karinholley.com

  1. Information I Collect

I collect the following types of personal data from you:

  • Identifiers: Name and email address.

How I collect your data:

  • Free Downloadable Resources: When you opt to download a free resource, I collect your name and email address.
  • Contact Form: When you submit an inquiry through my contact form, I collect your name and email address, along with any other information you choose to provide in your message.
  • Newsletter Sign-up: When you subscribe to my newsletter, I collect your name and email address.
  • Calendar Booking: when you book a call, I collect your name and email address.

Automatically Collected Information: My website, like most websites, may automatically collect certain non-personally identifiable information when you visit, such as your IP address, browser type, operating system, referring URLs, and website usage data (e.g., pages visited, time spent on pages). This information is primarily used for website analytics and to improve the user experience. This data is handled by my hosting provider, MijnDomein, in accordance with their privacy practices.

  1. How I Use Your Information

I use the personal data I collect for the following purposes:

  • To provide downloadable resources: To send you the free resources you requested.
  • To respond to inquiries: To communicate with you and address your questions or comments submitted via the contact form.
  • To send newsletters: To send you updates, news, and promotional materials related to my services, if you have opted to receive them.
  • To send you calendar invitations, reminders, and video links: To send you calendar bookings and video links related to my services, if you have opted to receive them.
  • For internal record keeping: To maintain accurate records of my interactions with you.
  • To improve my website and services: To understand how visitors use my website and to make improvements.

I will never sell, rent, or lease your personal data to third parties. Your data is used solely by me for the purposes outlined above.

  1. Legal Basis for Processing (GDPR)

My legal bases for collecting and using your personal data depend on the specific context in which I collect it:

  • Consent: For sending free downloadable resources and the newsletter, I process your data based on your explicit consent. You can withdraw your consent at any time (see Section 7).
  • Legitimate Interests: When you use the contact form, I process your data based on my legitimate interest to respond to your inquiries and communicate effectively.
  • Performance of a Contract (or pre-contractual steps): If your inquiry through the contact form leads to discussions about potential services, the processing might be necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  1. Data Sharing and Disclosure

I share your personal data with the following categories of third parties only when necessary and under strict confidentiality agreements:

  • Service Providers: I may use third-party service providers to help operate my website and services, such as an email marketing platform to send newsletters or hosting providers (MjinDomein, Laposta, Temboni) for website infrastructure. These providers only have access to your data as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: I may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  1. Data Retention

I will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy:

  • Newsletter subscribers: I retain your name and email address for as long as you remain subscribed to my newsletter. If you unsubscribe, your data will be promptly removed from my active mailing list.
  • Contact form inquiries: I retain data from contact form submissions for a reasonable period to address your inquiry, maintain records, and in case follow-up is necessary.
  • Downloadable resources: I retain your data for a reasonable period after you download a resource to ensure delivery and for future communication if you have also consented to the newsletter.

In some cases, I may retain your data for longer periods if required by law or for legitimate business purposes (e.g., to resolve disputes, enforce agreements).

  1. Your Data Protection Rights (GDPR Rights)

Under the GDPR, you have the following rights regarding your personal data:

  • The Right to Access (Article 15): You have the right to request copies of your personal data.
  • The Right to Rectification (Article 16): You have the right to request that I correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure ("Right to be Forgotten") (Article 17): You have the right to request that I erase your personal data, under certain conditions.
  • The Right to Restrict Processing (Article 18): You have the right to request that I restrict the processing of your personal data, under certain conditions.
  • The Right to Data Portability (Article 20): You have the right to request that I transfer the data that I have collected to another organization, or directly to you, under certain conditions.
  • The Right to Object (Article 21): You have the right to object to my processing of your personal data, under certain conditions.
  • The Right to Withdraw Consent (Article 7(3)): Where I rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
  • The Right to Lodge a Complaint (Article 77): You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights under GDPR have been violated.

To exercise any of these rights, please contact me at coaching@karinholley.com. I will respond to your request within one month.

  1. Data Security

I implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting, encryption where appropriate, and limiting access to personal data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

  1. Cookies and Tracking Technologies

My website may use cookies and similar tracking technologies to enhance your Browse experience, analyze website traffic, and understand where visitors are coming from. Cookies are small data files stored on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of my website.

For more detailed information about how I use cookies, please refer to my separate Cookie Policy (if you choose to create one).

  1. Changes to This Privacy Policy

I may update my Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Me

If you have any questions about this Privacy Policy or my data practices, please contact me at:

Karin Holley coaching@karinholley.com